工作內(nèi)容:
- Execute existing installation maintenance, repair and call back to meet maintenance requirements;
執(zhí)行在用梯服務(wù)(包括保養(yǎng)、修理、回召處理等),達(dá)到公司管理要求;
- Improve working efficiency and reduce labor cost;
持續(xù)提高勞動生產(chǎn)率,減少勞動成本;
- Study and improve technical skills actively to meet Schindler business development needs;
主動學(xué)習(xí),努力提升自我?guī)患寄埽瞎镜臉I(yè)務(wù)發(fā)展需求;
- Gather customers’ needs and requests, provide active solutions and improve customer satisfaction;
收集和反饋客戶的需求和期望,并積極響應(yīng),提高客戶滿意度;
- Record and fill in Service Report, keep the report completely as Schindler required;
記錄和填寫服務(wù)情況報(bào)告,保存完整,滿足公司要求;
- Assist to apply and collect due amount to reduce AR;
幫助申請與收回到期款項(xiàng), 減少客戶欠款;
- Provide accurate worked hours and call back report timely according to relevant standards;
及時,準(zhǔn)確的回報(bào)工時和回召,滿足工時和回召上傳標(biāo)準(zhǔn);
- Finish other tasks assigned by supervisor;
完成上級臨時安排的其他任務(wù)。
工作要求:
Education Background or Certificate教育背景或相關(guān)證書
- High school or technical secondary school degree or above.
高中或職業(yè)中專學(xué)歷。
Work Experience工作經(jīng)驗(yàn)
- Familiar with Schindler products, Green Belt Certificate
- 熟悉公司產(chǎn)品,通過公司綠帶認(rèn)證
Critical Ability, Skill and Knowledge 關(guān)鍵能力、技能和知識
- Customer-oriented, responsible and self-disciplined;
良好的服務(wù)意識和責(zé)任感,良好的自律性;
- Good communication skills;
具有一定的溝通能力。
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