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Enrollment Management
1. Consistently follow Admissions policy, protocols and procedures of SS.
2. Be clear of Admissions team and individual goals and work closely with Admissions and Community Relations Senior Manager to plan and execute the goals.
3. Handle parents’ inquiries warmly, timely and professionally.
4. Demonstrate warm and personalized communication when speaking and writing to families.
5. Proactively track admissions progress to provide feedback to the team and balance application numbers in each grade.
6. Manage campus tours, interviews and assessments with high quality and create a positive experience for families.
7. Provide constant feedback to Admissions and Community Relations Senior Manager and AO team on where we need to improve based on parents’ feedback.
8. Provide constant feedback to Admissions and Community Relations Senior Manager on market reaction to school strategy where needs to be enhanced from the fluctuation of application numbers.
9. Assist marketing activities such as open days, info sessions to prospective families/interested organizations on and off campus with planning, arrangements, invitations, coordination on the day.
10. Manage parents’ expectations and track the success during and after events.
招生管理
1. 始終遵守中學部的招生政策、協(xié)議和程序。
2. 明確招生團隊和個人目標，并與招生和社區(qū)關系高級經(jīng)理密切合作，規(guī)劃和執(zhí)行目標。
3. 熱情、及時、專業(yè)地處理家長的詢問。
4. 在與家人交談和寫信時表現(xiàn)出熱情和個性化的溝通。
5. 主動跟蹤招生進度，向團隊提供反饋并平衡每個年級的申請數(shù)量。
6. 高質量管理校園參觀、面試和評估，為家庭創(chuàng)造積極的體驗。
7. 根據(jù)家長的反饋，不斷向招生和社區(qū)關系高級經(jīng)理和招生官團隊提供需要改進的反饋。
8. 向招生和社區(qū)關系高級經(jīng)理提供關于學校策略的市場反應的持續(xù)反饋，需要根據(jù)申請數(shù)量的波動來加強。
9. 協(xié)助營銷活動，例如開放日、向校園內(nèi)外的潛在家庭/感興趣的組織舉辦信息發(fā)布會，并在當天進行規(guī)劃、安排、邀請和協(xié)調(diào)。
10. 管理家長的期望并跟蹤活動期間和活動后的成功情況。

Reenrollment Management
1. Work with Senior Admissions Officer to develop reenrollment plan for SS.
2. Work with academic departments together to smooth out the withdrawal procedure and help them to manage/reduce withdrawal rate.
3. Work with Finance and IT to align reenrollment data.
再入學管理
1. 與招生和社區(qū)關系高級經(jīng)理合作制定中學部的再入學計劃。
2. 與學術部門共同協(xié)調(diào)退出程序并幫助他們管理/降低退出率。
3. 與財務和 IT 部門合作調(diào)整重新注冊數(shù)據(jù)。

Retention
1. Actively build community relationship with all stakeholders including PTA members, parents at PAL workshop, teachers, students and alumni.
2. Engage meaningful conversations with parents, students and teachers by regular meetings, trainings or workshops to get to know each other better.
3. Provide helpful feedback from community to Academic and Admin staff to help improve school operations.
4. Provide data and support to Alumni team and help with community relations.
5. Work closely with Admissions and Community Relations Senior Manager and follow international admissions trend from various resources such as EMA, OpenApply.
保留
1. 積極與所有利益相關者建立社區(qū)關系，包括 PTA 會員、PAL 工作坊家長、教師、學生和校友。
2. 通過定期會議、培訓或研討會與家長、學生和老師進行有意義的對話，以更好地了解彼此。
3. 向學術和行政人員提供社區(qū)的有用反饋，以幫助改善學校運營。
4. 為校友團隊提供數(shù)據(jù)和支持，并幫助處理社區(qū)關系。
5. 與招生和社區(qū)關系高級經(jīng)理密切合作，通過EMA、OpenApply等各種資源跟蹤國際招生趨勢。

Team Collaboration
1. Be reflective, think critically and creatively, and demonstrate initiative to help the team improve and develop.
2. Continue to strengthen working relationships with Academic and Admin teams.
3. Participate in various events such as Open Houses, JingKids Fair, New Parent Breakfast, Spring in the City, Alumni Reunions etc.
4. Share important data with related departments in a timely manner, i.e. Marketing, Finance, IT, PM etc.
5. Be a mentor for junior members along with Senior Admissions Officer’s support and lead them to complete Admissions assignments where necessary.
6. Work on other projects designated by Admissions and Community Relations Senior Manager.
團隊協(xié)作
1. 善于反思，批判性和創(chuàng)造性地思考，并表現(xiàn)出主動性，幫助團隊改進和發(fā)展。
2. 繼續(xù)加強與學術和管理團隊的工作關系。
3.參加各種活動，如開放日、Jingkids展會、新生家長早餐、春節(jié)游園會、校友聚會等。
4. 及時與市場、財務、IT、PM等相關部門共享重要數(shù)據(jù)。
5. 在招生和社區(qū)關系高級經(jīng)理的支持下，成為初級會員的導師，并在必要時引導他們完成招生作業(yè)。
6. 完成招生和社區(qū)關系高級經(jīng)理指定的其他項目。

Qualifications
1. Bachelor’s degree or higher, majoring in public relations, marketing or English is preferred.
2. 5 years’ experience in admissions consultant, university guidance, public relations, marketing and/or Alumni Relations is preferred.
3. Excellent communication skill both in Chinese and English.
4. Strong writing, planning and organizational skills. Ability to organize and complete multiple tasks simultaneously with close attention to detail.
5. Knowledge of marketing, public relations and event planning, methods and techniques.
6. Understanding of and passion for education.
7. Excellent interpersonal skills, together with the ability to work collaboratively and courteously with colleagues throughout the institution, alumni, other constituents, and the general public.
8. Computer literacy, skilled in office software, like word, excel, PPT, strong Internet skills, including research, use of social media, and basic website management.
9. Strong leadership skills with the ability to be persuasive and influential.
10. Flexibility and initiative, as well as the ability to work independently, combined with the skills for thriving in a team environment to achieve institutional goals.
任職資格
1. 本科及以上學歷，公共關系、市場營銷、英語專業(yè)優(yōu)先。
2. 具有 5年以上招生顧問、升學指導、公共關系、營銷和/或校友關系經(jīng)驗者優(yōu)先。
3. 優(yōu)秀的中英文溝通能力。
4. 較強的寫作、策劃和組織能力。 能夠同時組織和完成多項任務并密切關注細節(jié)。
5.了解市場營銷、公共關系和活動策劃、方法和技巧。
6. 對教育有深刻理解和熱情。
7. 優(yōu)秀的人際交往能力，以及與整個機構的同事、校友、其他成員和公眾禮貌地協(xié)作工作的能力。
8. 具備計算機基礎知識，熟練使用word、excel、PPT等辦公軟件，較強的互聯(lián)網(wǎng)技能，包括研究、社交媒體的使用和基本的網(wǎng)站管理。
9. 較強的領導能力，具有說服力和影響力。
10. 靈活性和主動性，以及獨立工作的能力，結合在團隊環(huán)境中蓬勃發(fā)展以實現(xiàn)機構目標的技能。

NOTE: The above job description reflects the general requirements necessary to describe principal functions or responsibilities of the job identified and shall not be interpreted as a detailed description of the work requirements that may be inherent in the job, either at present or in the future.
備注：上述崗位職責反映了該崗位的主要功能或職責的總體要求，并不能被視為對該崗位要求的詳細描述。