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崗位職責：

1. 負責維護客戶合作關系，做好各項服務工作，包括但不限于協(xié)助客戶辦理投保、理賠、保全等手續(xù)；

Responsible for developing strong relationship with customers and providing various service work, including but not limited to assisting customers in renewal, claim

2. 處理客戶投訴，及時解決糾紛，維護公司形象；

Handle customer complaints, resolve disputes in a timely manner, and maintain the company's image;

3. 建立維護客戶或經(jīng)紀公司合作關系，推進合作業(yè)務進程；Establish and maintain cooperative relationships with clients or brokers, and promote the progress of cooperative business;

4. 積極開展職域業(yè)務，挖掘客戶需求，開發(fā)和積累客戶資源；Actively carry out worksite business, explore customer needs, develop and accumulate customer resources;

5. 完成公司及部門交辦的其他工作。

Complete other tasks assigned by the company and department.

具體要求：

1. 本科及以上學歷Bachelor degree or above；

2. 具有3年以上工作經(jīng)驗 With 3 years or above of working experience；

3. 具有良好的抗壓能力，較強的溝通協(xié)調能力，善于團隊合作；Has good stress resistance, strong communication and coordination skills, and is good at teamwork;

4. 英語聽說讀寫良好，英語可作為工作語言。Good English listening, speaking, reading and writing skills, and English can be used as the working language；

5. 熟練使用計算機辦公軟件 Proficient in using MS Office software；

6. 開朗、溫和、謙虛、謹慎 Optimistic, Gentle, Humble, and Cautious.