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Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. The Digital Market Activation team is part of WPB Transformation and helps stakeholders embrace and adopt digital change at scale and at speed. The role holder will work with Values Streams and enabling teams as well as in market stakeholders to ensure business readiness tasks are completed including change impact assessment, internal and external communications, training, migration and implementation tasks. The role holder will ensure effectivegovernance and work with risk stewards and in country regulatory teams. The Senior Market Activation Lead will ensure effective go to market planning and realization of benefits through to effective handover to market teams. The scope of the role includes consultancy support for all digital feature capabilities and post implementation support including accountability for ensuring local market benefits are realised. We are currently seeking an experienced professional to join our team in the role of Senior Digital Market Activation Lead.

Qualifications - External

? Experience of working directly with individual markets or a region to support local business readiness activity needed for delivery of digital change.
? Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities and the ability to lead and influence.
? Excellent analytical, planning and governance skills.
? Subject Matter Expertise of digital channels, including technical, market place and customer considerations.
? Subject Matter Expertise in internal/external communications, operational impact assessment, training, migration and implementation planning.
? Strong commercial focus, ability to balance risks vs. rewards and maximize cost effectiveness and profitability for the business.
? Highly developed communication skills, both written and verbal, to explain complex or technical issues.
? Pragmatic decision making skills, with the ability to make clear judgments based on data and understand the implications.
? Good understanding of project methodology, frameworks and best practice.
? Ability to take a portfolio view and effectively manage multiple market deliveries and releases whilst ensuring each project runs effectively.
? Leadership experience in customer-focussed organisations, in disciplines such as digital, programme and change manage management, being able to lead others to excel.
? Experience of managing a team leading business activity to support the delivery of digital change across regions or markets.
? Subject matter expertise of online and mobile channels including technical and customer considerations.
? Respectful of different cultures, working with colleagues from across all five regions (North America, LATAM, Middle East, Asia Pacific and Europe).
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***