Be responsible for daily air freight business control.
Detailed Responsibilities 具體工作職責(zé)
Import/進(jìn)口
Contact with overseas to arrange P/U for collected shipment, and keep monitor it until arrive in destination airport, any irregularity report to customer timely.
針對(duì)到付貨物,聯(lián)系國(guó)外安排提貨事宜,并持續(xù)監(jiān)控貨物狀態(tài)直至到達(dá)目的港機(jī)場(chǎng),任何異常情況要及時(shí)告知客戶
Check the arrival documents every morning.
每天上午確認(rèn)進(jìn)口到貨單據(jù)
Check the customs EDI with ground agent for each shpt.
與現(xiàn)場(chǎng)代理確認(rèn)每票貨物倉(cāng)單信息
Contact clients for detail declared information.
聯(lián)系客戶確認(rèn)申報(bào)信息
Prepare the declaration documents and hand over to broker.
準(zhǔn)備報(bào)關(guān)單據(jù)并與報(bào)關(guān)行進(jìn)行交接
Follow up with Brokers during whole clearance procedure.
緊密協(xié)調(diào)報(bào)關(guān)行直至報(bào)關(guān)操作結(jié)束
Report the declaration status in daily.
每天與客戶更新申報(bào)動(dòng)態(tài)
Recorder the returned documents in daily.
及時(shí)記錄報(bào)關(guān)返還文件
Export/出口
Receive booking & clarify booking with related party, send local SOP to all new customers for their easy guideline.
接收訂艙并與相關(guān)方解釋訂艙信息,提供空運(yùn)操作流程給所有新客戶作為指導(dǎo)
Guiding vendors through local procedures (incl. Customs, Stuffing,etc.).
與供應(yīng)商梳理操作流程(包括報(bào)關(guān),填充物等)
Maintain and update booking record sheet for all the coming shipments on daily basis.
對(duì)于新訂艙的貨物,每天持續(xù)更新訂艙記錄表
Politely and proactively update operation status, keep both overseas and customers informed about any delay or unusual situation occurred for their shipments at the priority.
針對(duì)貨物拖班或其他異常狀態(tài)的發(fā)生,友善,積極地與客戶更新操作動(dòng)態(tài),保證海外和客戶及時(shí)了解貨物狀態(tài)
Dealing with customer in polite manner and solve their daily operation problems timely.
利用和善的溝通方式與客戶進(jìn)行協(xié)商以便及時(shí)解決日常操作中出現(xiàn)的問(wèn)題
Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking order.
在每票貨物收到訂艙的2天內(nèi),負(fù)責(zé)檢查并新建發(fā)貨人和收貨人的賬號(hào)
Organize shipment operations: Book and confirm space with airline.
管理貨物操作:與承運(yùn)人安排訂艙并確認(rèn)艙位
Trucking arrangement; Warehouse stuffing arrangement; Customs clearance monitoring; Proactively solving any problems during operation process.
運(yùn)輸協(xié)議,倉(cāng)儲(chǔ)協(xié)議,報(bào)關(guān)監(jiān)管 ,積極的解決操作中發(fā)生的任何問(wèn)題。
Send Pre-alert to related party strictly according to the SOP.
按照操作流程,發(fā)送預(yù)報(bào)至相關(guān)方。
Timely update CW1 system according to relative SOP and guideline
根據(jù)相關(guān)SOP和指南及時(shí)更新CW1系統(tǒng)
Finish whole operation procedure, include freight settlement with client.
完成全部相關(guān)操作,包括與客戶進(jìn)行運(yùn)費(fèi)結(jié)算
General Request/綜合要求
Keep supervisor informed on any unusual situation and trouble case occurred for daily operation
一旦日常操作中出現(xiàn)異常狀態(tài)情況或者發(fā)生有問(wèn)題貨物,應(yīng)及時(shí)向主管匯報(bào)。
Back up for other team members their absence and annual leave
在組內(nèi)其他成員不在或請(qǐng)假時(shí)期,提供業(yè)務(wù)支持
Other task assigned by the supervisor & manager
由經(jīng)理和主管安排的其他工作
Qualifications
1.College graduate, major in related is preferable.
大專以上學(xué)歷,物流相關(guān)專業(yè)優(yōu)先考慮。
2.Knowledge of air export/import.
空運(yùn)進(jìn)出口知識(shí)。
3.Familiar with MS office.
熟練掌握辦公軟件。
4.Good English in reading and writing.
良好的英語(yǔ)讀寫能力。
5.Good email reply manner, which shall be timely and efficiently.
具有良好的郵件禮儀,做到及時(shí)高效的回復(fù)。
6.Able to deal with daily job under pressure and emergency.
具備在壓力和緊急情況下完成日常工作的能力。