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Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

按照既定標(biāo)準(zhǔn)和工作程序，對(duì)客房、走廊、布草房和餐具柜進(jìn)行清潔

Replenishes guest supplies

補(bǔ)充客用品

Ensures guest services specified by superiors and guests requests are promptly and courteously met

及時(shí)、禮貌的完成上級(jí)指定的對(duì)客服務(wù)并滿足客人的要求

Reports damage or malfunction in hotel rooms to superior

向上級(jí)匯報(bào)酒店客房?jī)?nèi)的損壞或故障情況

Maintains equipment in proper state of cleanliness and repair

保證設(shè)備的清潔和修繕

Maintains a section room report

完成區(qū)域客房報(bào)告

Maintains a daily room checklist

完成每日客房檢查工作單

Meets with superior and takes on daily assigned tasks

與上級(jí)會(huì)面并承擔(dān)每日分配的任務(wù)

Reports and submits lost and found articles to superior immediately

及時(shí)向上級(jí)匯報(bào)和上交與客人遺失物品

Report guest complaints to superior immediately

及時(shí)向上級(jí)匯報(bào)客人的投訴

Reports unusual behavior/activities on floors to supervisor

向上級(jí)匯報(bào)樓層里的反常行為和活動(dòng)

Records room status in allocated section accurately

準(zhǔn)確記錄在劃定的區(qū)域內(nèi)的房間情況

Complies with hotel’s health, safety and hygiene policy

遵守酒店的健康、安全和衛(wèi)生政策

Adheres to personal grooming and hygiene standards

保持個(gè)人儀容和衛(wèi)生標(biāo)準(zhǔn)

Attends meetings and training sessions as required

按要求參加會(huì)議和培訓(xùn)活動(dòng)

Carry out valet services when required including delivery of linen or processing laundry orders

如有需求則完成管家服務(wù)，包括派送布草或處理洗衣預(yù)訂等。