崗位職責(zé):
The Non Financial Risk Utility plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.
The NFR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.
1. Provide assurance that HSBC’s customers are treated fairly and are recommended products that are suitable for their needs and appetite for risk.
2. Ensure that sales process and staff behavior are performed/conducted and documented in line with HSBC policies and procedures as well as being compliant with respect to both local and external regulators, current legislation, Compliance and Departmental procedures.
3. Success in this role will be dependent on the role holder’s ability to follow the process and identify any issues related to the quality of sales including the provision of regular updates and support to management.
4. Provide pragmatic advice to help improve sales and conduct risk models (e.g. processes, controls, governance) and implement compliance solutions, whilst facilitating the businesses to operate within the rules.
5. Proactively manage, and escalate, risks and issues. Advise on mitigating measures and provide ongoing assessment of the sales process.
6. Provide training and advice to frontline team in relation to improve the sales qualifications.
7. Perform team leader responsibilities to oversight the team administration and consolidating as well as tracking team performances.
1. At least 3 years’ experience in a variety of banking areas and functions.
2. People and Team management experience.
3. Comprehensive knowledge of Retail and Wealth Services/industry/products/regulation and understanding of HSBC Sales Quality Standards and Sales Procedures preferable.
4. General knowledge of operational risk management and control implementation.
5. Communicate at all levels with confidence (written and verbal) - mature ability to communicate with different stakeholders in a simpler and concise manner.
6. Self-motivated and self-disciplined with the ability to work effectively with prioritization.
7. Strong written skills in both Chinese and English.
8. Solid computer skills, especially in MS excel, Power Point.
福利待遇
- 具競(jìng)爭(zhēng)力的薪酬:基本工資+績(jī)效獎(jiǎng)金+輪班補(bǔ)貼+早晚班交通津貼;
- 健全福利保障:五險(xiǎn)一金+補(bǔ)充性商業(yè)醫(yī)療保險(xiǎn)+免費(fèi)年度體檢;
- 暢享10+天假期:除享有國(guó)家法定節(jié)假日外,還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等,助您達(dá)到工作生活的平衡;
- 彈性福利制度:年假可買賣,商業(yè)醫(yī)療保險(xiǎn)套餐可升級(jí),您還可申請(qǐng)旅游補(bǔ)貼、個(gè)人進(jìn)修補(bǔ)助、運(yùn)動(dòng)健身補(bǔ)貼等,滿足個(gè)性化福利需求;
- 人性化工作環(huán)境:使用公司的員工餐廳、咖啡室、休息室、娛樂室等,進(jìn)行勞逸結(jié)合;
- 多元化員工活動(dòng):運(yùn)動(dòng)會(huì)、團(tuán)建、年會(huì)等精彩活動(dòng)給您平臺(tái),任您施展才華。
培訓(xùn)與發(fā)展
- 廣闊的職業(yè)發(fā)展平臺(tái):遍及全球的集團(tuán)網(wǎng)絡(luò),提供擴(kuò)展人脈及跨文化交流的機(jī)會(huì),您還可申請(qǐng)不同國(guó)家及地區(qū)的長(zhǎng)短期職位,不斷挑戰(zhàn)自我;
- 系統(tǒng)性人才培育及發(fā)展:配備職業(yè)導(dǎo)師,為您提供清晰的職業(yè)規(guī)劃指導(dǎo),充分挖掘橫向及縱向的發(fā)展?jié)摿Γ?br>- 完善的專業(yè)培訓(xùn)體系:入職即可享帶薪培訓(xùn),多元化的培訓(xùn)機(jī)會(huì),還有資源及教育援助,幫您逐步實(shí)現(xiàn)職業(yè)目標(biāo)。
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