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主要職責(zé)/Primary Responsibilities:

? View, edit, and track requests for replacement pumps /
units and new build projects

? Enter requests in CRM, check reference pre-delivery if any.

? Check customer quotation request from technical and
commercial standpoint, as well as for testing and trade compliance
requirements.

? Initiate and follow-up trade compliance process, obtaining from customer all relevant documentation according to company guidelines.

? Prepare offers acc. to customer requirements and technical
product functions. For obsolete or modified products, or in case of different
customer requirements, carry out hydraulic selection and select the correct
replacement pump. If necessary, consult and clarify with construction and purchasing department to ensure correct selection of pump unit (for example, in case of motor selection). For deviating technical characteristics (when no 1: 1
replacement is possible) clarify the deviation with the customer.

? Clarify potential delivery times with internal and external interfaces (suppliers).

? Create quotation in SAP and initiate approval process in CRM.

? Send offer to customers, clarify open points and possible customer queries, create revisions when necessary.

? Follow-up offers - if necessary, in cooperation with distributor / field service - and clarify open points with the customer.

? Hand-on order to order processing and assist with technical and commercial clarifications, analyzing deviations in terms of technical designs, tests, acceptance, period and delivery specifications (target / actual comparison).


基本要求 / Qualifications Required:

? Team player and self-motivated

? Ability to read, write, analyze and interpret business and

technical documents in English

? Good computer skills (MS Word, Excel, …)

? Good SAP and CRM skills

? 2-3 years of professional experience


教育程度/Education：Education as industrial clerk or comparable


語(yǔ)言能力/Language skills： Fluent spoken and written English and Mandarin are required.