我們將對所有職位的候選人進行適當深度和嚴密的背景調(diào)查。所有員工必須無犯罪記錄并通過其他嚴格的安全檢查,遵守校園安全制度和程序。
主要工作職責Main Responsibilities:
項目協(xié)調(diào)員負責EP拓展項目單項目的全過程實施,包括參與項目策劃到項目實施。拓展項目為包校學生和校外學生提供一系列獨特的課外課程和假期活動。
與包玉剛學校的相關(guān)部門合作 School Interface
校園是個繁忙的地方。除了大量的教學活動之外,還有供應商、維修、課后俱樂部等活動和用戶。你需要確保我們的活動在這些方面是無縫對接的。要做到這一點,你必須經(jīng)常與學校內(nèi)部的關(guān)鍵管理人員溝通,與支持服務部門進行商談,計劃并安排好你的需求,這樣一切都能順利進行。
The school campus is a busy place. As well as a whole lot of teaching and learning going on, there are suppliers, repairs, after school clubs and other activities and users. You need to ensure that our activities fit seamlessly around these. To do so, you liaise frequently with key management within the school, negotiate with support services, plan and arrange your needs so that it all runs well.
和學術(shù)部門以及合作伙伴合作,參與新項目和新課程的產(chǎn)品開發(fā)。
Cooperate with academic team and partners/vendors to develop new programs.
維護學生福祉 Child Welfare
當我們的活動正在進行的時候,你要對學校里孩子們的安全健康負責。為了實現(xiàn)這一點,需確保你負責范圍內(nèi)的所有員工和供應商人員都得到正確的培訓和監(jiān)控;安全防護制度得以確實貫徹;確保對這些過程進行監(jiān)控和實施。
You are responsible for the welfare of the children at on campus when our activities are taking place. To achieve this, you ensure that all your staff and vendor personnel are correctly trained and monitored; you implement safeguarding processes; and you ensure that these are monitored and delivered.
質(zhì)量管控 Quality Control
通過日常聽課、聽取供應商報告和接受客戶反饋來檢查日常授課質(zhì)量。通過執(zhí)行和控制我們的標準流程來推動它向更高水平的發(fā)展和進步。
You check the quality of course delivery at your site, by doing classroom observations, taking vendor reports, and receiving customer feedback. You also implement and control our standard operating procedures as they are released, and drive for a high level of excellence.
確保客戶滿意度 Customer Satisfaction
需通過確保你負責項目的同事,教師和供應商提供高水平的服務來實現(xiàn)我們的客戶,即學生及家長對EP項目的良好體驗。你需要隨時關(guān)注和了解客戶正面的負面的需求、積極主動尋求反饋并及時采取行動。
You ensure that your customers – parents and children – are happy and enthusiastic about the Pao EP experience. This is achieved by ensuring that your staff, our faculty and vendors are providing a high level of service to our customers. You get to know your customers over time, and you seek out helpful feedback to act on, be it positive or negative.
財務績效 Financial Performance
通過促進銷售并管理業(yè)務以優(yōu)化你的工作績效。EP項目核心團隊將在市場營銷方面進行支持。但與此同時,你仍需要自己尋找商機,包括將現(xiàn)場咨詢轉(zhuǎn)換為成功的營銷。You drive top line sales and manage your business to optimize bottom line performance. In this you are substantially supported by sales and marketing in the EPSP central team. Nevertheless, you will need from time to time to pick up a sales opportunity yourself – including you and your team converting on the spot enquiries into a sale.
招聘要求Requirements:
1. 大學本科及以上學歷;
2. 5年以上工作經(jīng)驗,具有知名零售及教育企業(yè)工作經(jīng)歷者優(yōu)先;1-2年的管理崗位經(jīng)驗;有海外經(jīng)歷者優(yōu)先;
3. 核心崗位技能:
在一所優(yōu)秀的雙語學校中,以客戶為中心的要求下所需要達到的高標準的英語、口語和寫作水平;
非常強的溝通能力和解決問題能力;
具有數(shù)字的商業(yè)敏銳度以及相匹配的財務基礎知識,例如計算成本、價格、折扣;以及閱讀和報告損益表;
熟練使用主流趨勢下的各類辦公信息軟件及技術(shù),包括視頻和語音通信、消息傳遞和電子郵件、編寫文檔和使用電子表格;
4. 內(nèi)驅(qū)力:
具有高效的自驅(qū)力,無需他人監(jiān)督催促;
有盡力做好的高要求,并能夠高效執(zhí)行;
樂于接受挑戰(zhàn),保持對于更好的企圖和追求 ;
堅強地面對問題和困難并具有堅持不懈的韌性;
具有發(fā)現(xiàn)和創(chuàng)新性解決問題的創(chuàng)造力和天賦。
工作時間:核心工作時間為一周5個工作日,由直屬上級根據(jù)工作需要進行安排。