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    更新于 12月4日

    雙語(yǔ)客服經(jīng)理

    8千-1萬(wàn)
    • 深圳南山區(qū)
    • 3-5年
    • 本科
    • 全職
    • 招1人

    職位描述

    英語(yǔ)
    Job description

    Simply Mandarin>;is looking for an enthusiastic telephone receptionist>;whose responsibilities will include telesales and on- line brand ambassador for two related companies, Exclusively Connected and Wine ClubWine Club.

    Exclusively Connected is a web based platform that markets and sells exclusive, once in a life time experiences to Union Pay cardholders in China and South East Asia.

    Wine ClubWine Club offers Union Pay cardholders an opportunity to receive home deliveries of exclusively sourced wines direct from cellars around the world and access to some of the most prestigious wine experiences, wineries and winemakers in the world.

    The receptionist will receive calls, answer questions and effectively promote and sell experiences, services and products on behalf of the two companies.

    There will be a requirement for the receptionist to continually learn about any new offers and products in order to answer questions accurately.

    The suitable candidate should be fluent in Mandarin and English (both written and spoken), articulate, confident and should be able to show initiative while engaging with any customer on a call.

    Main Job Tasks and Responsibilities

    ·>;Receive calls from on line customers of Exclusively Connected and Wine ClubWine Club.

    ·>;Accurately answer any queries or questions directly or by returned call.

    ·>;Accurately explain the products, services or experiences to customers

    ·>;Deliver possible scripted sales pitches to customers

    ·>;Adjust scripted sales pitches to meet needs of individual customers

    ·>;Provide accurate pricing details

    ·>;Obtain customer information including names, contact details and addresses

    ·>;Record customer details including reaction to the products, services or experiences offered

    ·>;Accurately record any enquiries and the customer details

    ·>;Forward these enquiries and customers details directly and immediately to the company advertising the relevant offer

    ·>;Follow up on these enquiries with the company

    ·>;Conduct possible customer and marketing surveys

    ·>;Provide regular report to management

    Education and Experience

    ·>;Bachelor’s degree or above

    ·>;Minimum 3 years of work experience, Knowledge of general sales and marketing principles and strategies

    ·>;Work experience in sales, marketing, promotions or telemarketing

    ·>;International travel experience preferred

    ·>;Experience in sales and marketing of luxury products preferred

    ·>;Proficiency and skills with power point, excel and word computer programs

    Key Competencies

    ·>;Very good communication skills

    ·>;Accurate information gathering and management

    ·>;Persuasive

    ·>;Adaptable

    ·>;An ability to show Initiative

    ·>;Determined

    ·>;Professional and good negotiation skills

    ·>;Energetic and enthusiatic

    ·>;Self motivated

    >;

    >;

    >;

    Salary negotiable based on capacbilites.

    Selection Process

    1)>;HR telephone interview

    2)>;UK project manager video interview

    3)>;Face to face interview with oversea managers in our Shenzhen office




    職位福利:五險(xiǎn)一金、年底雙薪、績(jī)效獎(jiǎng)金、房補(bǔ)、帶薪年假、彈性工作、員工旅游、節(jié)日福利

    工作地點(diǎn)

    深圳南山區(qū)西麗街道深圳國(guó)際創(chuàng)新谷7棟A座1501室

    職位發(fā)布者

    何志偉/人事經(jīng)理

    三日內(nèi)活躍
    立即溝通
    公司Logo意云科技
    產(chǎn)品業(yè)務(wù)簡(jiǎn)介:深圳意云科技有限公司是一家移動(dòng)音視頻融合通信終端及解決方案提供商,致力于推動(dòng)企事業(yè)單位可視化調(diào)度及移動(dòng)信息化建設(shè),基于工業(yè)三防、4G移動(dòng)互聯(lián)、大數(shù)據(jù)應(yīng)用等關(guān)鍵技術(shù),自主研發(fā)生產(chǎn)具有自主知識(shí)產(chǎn)權(quán)的定制化移動(dòng)智能對(duì)講及執(zhí)法記錄儀與配件、融合通訊應(yīng)用軟件以及指揮調(diào)度遠(yuǎn)程管控系統(tǒng)等,以促進(jìn)行業(yè)用戶信息化作戰(zhàn)及管理水平,幫助用戶實(shí)現(xiàn)融合對(duì)講、可視化調(diào)度、執(zhí)法記錄及智慧決策的高效作業(yè),為合作伙伴提供“一站式”融合對(duì)講及可視化調(diào)度解決方案。產(chǎn)品目前已廣泛應(yīng)用于公檢法、石油石化、醫(yī)療衛(wèi)生、企事業(yè)單位等行業(yè)。www.eevin.com設(shè)計(jì)業(yè)務(wù)簡(jiǎn)介:意云設(shè)計(jì)為為眾多行業(yè)龍頭企業(yè)提供工業(yè)設(shè)計(jì)、三防產(chǎn)品ODM等系列化的服務(wù)。公司榮膺深圳市十佳工業(yè)設(shè)計(jì)企業(yè)、德國(guó)紅點(diǎn)設(shè)計(jì)大獎(jiǎng)等榮譽(yù)。意云堅(jiān)信更具生命力和表現(xiàn)力的產(chǎn)品能幫助客戶快速贏得市場(chǎng),結(jié)合營(yíng)銷端和品牌的整體形象體現(xiàn),意云跨平臺(tái)的設(shè)計(jì)資源可為客戶提供基于營(yíng)銷和品牌的定制化設(shè)計(jì)服務(wù),包括品牌形象、展覽展會(huì)、互聯(lián)網(wǎng)平臺(tái)、營(yíng)銷資料、多媒體等多維度的營(yíng)銷表現(xiàn)工具。意云為企業(yè)提供從產(chǎn)品到品牌的一站式創(chuàng)意設(shè)計(jì)和執(zhí)行,幫助客戶快速反應(yīng)設(shè)計(jì)新趨勢(shì)、整合設(shè)計(jì)資源,通過(guò)建立和客戶的戰(zhàn)略伙伴關(guān)系,讓創(chuàng)新設(shè)計(jì)為客戶創(chuàng)造行業(yè)價(jià)值、共創(chuàng)未來(lái)。
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