崗位職責(zé) :(position statement:)
1、迎賓服務(wù) :以溫暖的笑容和專業(yè)的態(tài)度迎接每一位抵達(dá)酒店的賓客,引導(dǎo)他
們前往前臺或指定區(qū)域。(Welcome service: greet every guest coming to the
hotel with a warm smile and a professional attitude, and guide them to
the front desk or the designated area.)
2、行李服務(wù) :協(xié)助賓客搬運(yùn)行李,確保行李安全、準(zhǔn)確地送達(dá)客房或車輛。
(Baggage service: Assist guests to carry luggage and ensure safe and
accurate delivery to guest rooms or vehicles.)
3、信息咨詢 :為賓客提供基本的酒店信息及周邊旅游建議,解答賓客疑問。
( Information consultation: to provide guests with basic hotel
information and surrounding travel suggestions, to answer guests'
questions.)
4、維護(hù)秩序 :確保入口及周邊區(qū)域的秩序井然,及時處理突發(fā)情況。
(Maintain order: ensure the entrance of the hotel and surrounding areas
in order and deal with emergencies in time.)
5、促進(jìn)文化交流 :作為公司的形象大使,通過友好交流展現(xiàn)公司及國家的文化
魅力。(Promote cultural exchanges: As the image ambassador of the company,
we will show the cultural charm of the company and the country through
friendly exchanges.)
任職要求 :(job requirements:)
1、國籍與語言 :外籍人士,具備良好的英語溝通能力,掌握其他國際通用語言
者優(yōu)先考慮。(Nationality and language: foreigners, with good Englishcommunication skills, master other international common languages is
preferred.)
2、外貌形象 :形象氣質(zhì)佳,著裝整潔得體,符合酒店職業(yè)形象要求。
(
Appearance
image: good image temperament, clean and decent dress, in line with the
hotel professional image requirements.)
3、職業(yè)素養(yǎng) :具備良好的服務(wù)意識、責(zé)任心和團(tuán)隊(duì)合作精神,能夠積極應(yīng)對工
作 壓 力 。 ( Professional quality: have a good sense of service,
responsibility and team spirit, able to actively deal with work pressure)
4、工作經(jīng)驗(yàn) :有酒店門童、禮賓或相關(guān)服務(wù)工作經(jīng)驗(yàn)者優(yōu)先,但非必須;我們
更看重您的潛力和學(xué)習(xí)能力。(Experience: Experience with hotel concierge,
concierge or related services is preferred but not necessary; we value
your potential and learning skills.)
5、身體條件 :身體健康,無傳染性疾病,能夠勝任長時間站立及搬運(yùn)行李的工
作。(Physical condition: healthy, free of infectious diseases, capable
of standing and carrying luggage for a long time.)
薪資待遇:薪資面議、一月 4 天假期任意調(diào)休、節(jié)假日福利,社保,包吃包住等
----(Salary: salary negotiable, January 4-day holiday, holiday welfare,
social security, food and accommodation----)