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崗位職責(zé)：

1. 確保完成每日店鋪運(yùn)營(yíng)管理工作

2. 完成銷售指標(biāo),并且區(qū)域月度KPI排名達(dá)到前20%以上，KPI Score50%以上。

3. 顧客關(guān)系維護(hù)及管理

4. 確保店鋪陳列及環(huán)境與品牌形象保持一致

5. 確保店鋪運(yùn)營(yíng)工作符合公司相關(guān)政策

6. 處理顧客投訴及相關(guān)問(wèn)題

7. 幫助店鋪銷售人員解決相關(guān)問(wèn)題

8. 庫(kù)存管理

9. 負(fù)責(zé)相關(guān)報(bào)表

崗位要求：

1. 至少兩年同等職位或資深銷售職位經(jīng)驗(yàn)

2. 良好的英文書(shū)寫(xiě)和表達(dá)能力

3. 對(duì)時(shí)尚和奢侈品產(chǎn)業(yè)有豐富的見(jiàn)解

4. 良好的溝通技巧及人際關(guān)系

5. 良好的顧客服務(wù)技巧

6. 積極主動(dòng)，注意細(xì)節(jié)

Responsibilities：

1. Ensure to complete all daily operation work

2. Achieve sales target, moreover, the monthly KPI ranking of the region reaches the top 50%.

3. Customer relationship management

4. Maintain the visual merchandising and shop environment standards to ensure brand image

5. Ensure operations in shop are in line with company guideline

6. Handle customer complaints and enquires

7. Help the sales lady resolve the relevant problems in shop

8. Stock management

9. Be responsible for relevant reporting

Requirements：

1. Min. 2 years experiences for senior sales or supervisor position

2. Good English on writing and speaking

3. Good knowledge of fashion & luxury industry

4. Good communication and interpersonal skill

5. Good customer service skills

6. Presentable proactive and detail focus