1. 負(fù)責(zé)公司韓國和日本市場推廣、渠道合作及第三方輔助生殖渠道人員招募管理工作;
2. 負(fù)責(zé)公司客戶全流程跟進(jìn)、指導(dǎo),對(duì)接診所醫(yī)療事務(wù);
3. 負(fù)責(zé)接待客戶前期咨詢,包括但不僅限于線上、線下多渠道咨詢, 并能獨(dú)立解決一般投訴;
4. 負(fù)責(zé)協(xié)調(diào)客戶當(dāng)?shù)氐木歪t(yī)安排,包括但不僅限于接送用車,飲食,住宿等相關(guān)事宜;
5. 客戶關(guān)系的維護(hù)與管理, 擁有較強(qiáng)客戶意識(shí),并后期對(duì)接相關(guān)渠道;
6. 負(fù)責(zé)當(dāng)?shù)毓拘姓仁聞?wù)處理與協(xié)調(diào);
7. 聽從上級(jí)領(lǐng)導(dǎo)的工作安排,積極協(xié)助其他部門工作。
1. Responsible for the company's promotion in the Korean and Japanese markets, channel cooperation, and recruitment and management of personnel for third-party assisted reproductive channels;
2. Responsible for following up and guiding the entire process of company clients, and coordinating medical affairs with clinics;
3. Responsible for receiving customer inquiries in the early stages, including but not limited to online and offline multi-channel consultations, and able to independently resolve general complaints;
4. Responsible for coordinating local medical arrangements for clients, including but not limited to transportation, meals, accommodation, and other related matters;
5. Maintain and manage customer relationships, have strong customer awareness, and later connect with relevant channels;
6. Responsible for handling and coordinating administrative and other affairs of the local company;
7. Follow the work arrangements of superiors and actively assist other departments in their work.
1. 本科及以上,臨床醫(yī)學(xué),生物醫(yī)學(xué)專業(yè)優(yōu)先;
2. 有輔助生殖、婦科、醫(yī)療咨詢、客戶服務(wù)相關(guān)領(lǐng)域,市場推廣招募工作經(jīng)驗(yàn),生殖中心相關(guān)工作經(jīng)驗(yàn)優(yōu)先;
3. 韓語、日語和英語熟練,有海外留學(xué)經(jīng)驗(yàn)優(yōu)先;
4. 有國內(nèi)駕駛證,熟練開車;
5. 敬業(yè),守時(shí),有信念感,工作流程性強(qiáng),能承受一定的工作壓力;
6. 有責(zé)任心,有較好的溝通能力、銷售意識(shí)和服務(wù)意識(shí),對(duì)工作耐心細(xì)致。
1. Bachelor's degree or above, clinical medicine, biomedical majors are preferred;
2. Have experience in assisted reproduction, gynecology, medical consultation, customer service related fields, market promotion and recruitment work, and experience in reproductive center related work is preferred;
3. Proficient in Korean, Japanese, and English, with overseas study experience preferred;
4. Have a domestic driver's license and be proficient in driving;
5. Dedicated, punctual, with a sense of belief, strong work flow, able to withstand certain work pressure;
6. Responsible, with good communication skills, sales and service awareness, patient and meticulous in work.