1. 負責公司韓國和日本市場推廣、渠道合作及第三方輔助生殖渠道人員招募管理工作;
2. 負責公司客戶全流程跟進、指導,對接診所醫(yī)療事務;
3. 負責接待客戶前期咨詢,包括但不僅限于線上、線下多渠道咨詢, 并能獨立解決一般投訴;
4. 負責協調客戶當地的就醫(yī)安排,包括但不僅限于接送用車,飲食,住宿等相關事宜;
5. 客戶關系的維護與管理, 擁有較強客戶意識,并后期對接相關渠道;
6. 負責當地公司行政等事務處理與協調;
7. 聽從上級領導的工作安排,積極協助其他部門工作。
1. Responsible for the company's promotion in the Korean and Japanese markets, channel cooperation, and recruitment and management of personnel for third-party assisted reproductive channels;
2. Responsible for following up and guiding the entire process of company clients, and coordinating medical affairs with clinics;
3. Responsible for receiving customer inquiries in the early stages, including but not limited to online and offline multi-channel consultations, and able to independently resolve general complaints;
4. Responsible for coordinating local medical arrangements for clients, including but not limited to transportation, meals, accommodation, and other related matters;
5. Maintain and manage customer relationships, have strong customer awareness, and later connect with relevant channels;
6. Responsible for handling and coordinating administrative and other affairs of the local company;
7. Follow the work arrangements of superiors and actively assist other departments in their work.
1. 本科及以上,臨床醫(yī)學,生物醫(yī)學專業(yè)優(yōu)先;
2. 有輔助生殖、婦科、醫(yī)療咨詢、客戶服務相關領域,市場推廣招募工作經驗,生殖中心相關工作經驗優(yōu)先;
3. 韓語、日語和英語熟練,有海外留學經驗優(yōu)先;
4. 有國內駕駛證,熟練開車;
5. 敬業(yè),守時,有信念感,工作流程性強,能承受一定的工作壓力;
6. 有責任心,有較好的溝通能力、銷售意識和服務意識,對工作耐心細致。
1. Bachelor's degree or above, clinical medicine, biomedical majors are preferred;
2. Have experience in assisted reproduction, gynecology, medical consultation, customer service related fields, market promotion and recruitment work, and experience in reproductive center related work is preferred;
3. Proficient in Korean, Japanese, and English, with overseas study experience preferred;
4. Have a domestic driver's license and be proficient in driving;
5. Dedicated, punctual, with a sense of belief, strong work flow, able to withstand certain work pressure;
6. Responsible, with good communication skills, sales and service awareness, patient and meticulous in work.