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Mission of Role

Manage all aspects of product quality, so that; all products shipped to our customers meet our product SOP’s and customer
expectations.

Competencies – must haves

·
Communicate (strong written, verbal and spoken
communication skills)

·
Flexibility/Adaptability (adjusts quickly to
changing priorities and conditions)

·
Calm under pressure (maintain stable
performances when under pressure)

·
Work Ethic (strong willingness to work hard to
get the job done)

·
Efficiency (significant output with minimal
waste)

·
Honesty/Integrity (does not cut corners, speaks
plainly, and does what is right)

·
Intelligence (learns quickly and can
understand new info)

·
Analytical (can structure data and draw
conclusions)

·
Proactive (acts without being told)

·
Organization & Planning (focuses on key
priorities)

·
Decisive (makes quick decisions with the
information available)

·
Follow-through (lives up to agreements)

·
Attention to details (won’t let important
details slip)

·
Judgement (anticipates 5 moves ahead)

·
Computer Literate (proficient with Excel and
working knowledge of MS Office)

·
Product Knowledge (shows understanding of what
CP is providing)

·
Understand and Apply Product Quality Control Strategies (specs, testing, manufacturing process, inspection)

·
Outcomes (tracks and resolves product quality issues with all relevant parties)

Outcomes

Standard
Operating Procedures (SOP)

·
Create and maintain all product SOP’s

·
Train suppliers and 3rd party
inspectors, so that; they understand, apply and adhere to all company’s
product SOP’s.

Standards

·
Review, approve and sign sample/bulk
production standards

·
Research, understand and apply product test
protocols and standards for all product scopes.

Supplier Audit

·
For potential suppliers, review 3rd
party supplier audit reports and work with suppliers to make required quality
process improvements, so that; they pass follow-up audits if needed.

Inspection

·
Create and maintain inspection points for all
product scopes.

·
Create inspection plans per AQL system for all
product inspections.

·
Lead pre-inspection meetings with 3rd
party inspection firm.

·
Issue inspection documents to supplier, agree on
special/additional inspection point for each scope and project.

·
Regularly audit 3rd party inspections
at supplier sites based in China, Korea and Southeast Asia including Vietnam,
Malaysia, Cambodia, Thailand.

·
Review inspection reports (IR) and work with
suppliers and 3rd party inspectors to resolve pending quality issues.

Quality
Alert

·
For all quality issues raised by our
Customers, Project Managers and Install Managers, track and collaborate with
the supplier and 3rd party inspectors to determine root cause(s)
and implement countermeasure(s).

Cultural Competencies

·
Passion - Team members must be
curious and love what they do. It’s
not work when you have fun

·
Teamwork - Team members
collaborate, debate, question, and work together to find a better way

·
Execution - Team members
delivering on our promises to our customers, both external and internal in
spite of all challenges. Innovation is
driven by challenging moments.