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Responsibilities:

• Provide timely and effective support to overseas customers.


• Address urgent issues and routine questions promptly.


• Communicate with customers via phone, email, and chat.


• Collaborate with other team members to resolve complex issues.


• Complete the relevant work assigned by the leader。

Requirements:

? CET-6 level or above in English proficiency. Fluent in spoken English can be used as a working language.

? Previous experience living or working abroad is preferred.

? Background in computer science is preferred.

? Strong problem-solving skills and detail-oriented.

? Possesses strong communication skills
and a spirit of teamwork, capable of effectively communicating and
collaborating with clients and teams.

? Demonstrates strong learning abilities
and self-motivation, continuously striving to enhance technical proficiency and professional skills.

Work Schedule:

? 8-hour shifts

? Work Hours: Monday to Sunday, 09:00-18:00

? Collection of shift preferences two weeks in advance, schedule published one week in advance