職位描述
TOPIK證書(shū)英語(yǔ)可作為工作語(yǔ)言
We’re looking for someone who is passionate about Human Resources and proving generalist support to employees on various topics including policies, benefits, compensation, personal data, HR systems and web tools. Our team is the first point of contact in the resolution,escalation, or routing of needs related to the employee experience.
This role is located on our campus in Shanghai, China.
?Responsible for providing support and care to employees and managers across multiple lines of business and countries.
?Ensure employee inquiries are answered and/or properly routed in a timely and caring manner.
?Explore employee needs by phone and email and help educate on relevant employment policies and practices.
?Use your exceptional analytical skills to determine the level of support required and work cross-functionally to resolve.
?Take ownership in the employee experience and contribute directly to the company culture for all employees.
?Obsess over the customer experience in every interaction while balancing the needs of the employee and business.
?Record all employee inquiries and resolutions accurately and effectively in a customer relationship management system.
Key Qualifications
?Fluent Mandarine and English. Additional third language of any APAC country will be a plus.
?You are a master at multi-tasking. You have the ability to make a personal connection and explore employee needs all while efficiently navigating resources, systems, and relevant data to resolve inquiries quickly.
?You have exceptional communication skills, outstanding interpersonal skills, and the ability to partner cross-functionally effectively.
?You understand the importance of discretion and confidentiality in the type of work we do.You practice this with the upmost integrity.
?You are a creative person who can capture trends and offer proactive solutions. You see pain points as an opportunity to innovate and get better.
?You are a detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics.
Education and Experience
?You bring a minimum of 2 years experience Human Resources employee support and have a strong working knowledge of the dependencies between company policies, benefits, payroll
and HRIS.
?You have a Bachelor’s degree or equivalent and relevant work experience
?You have experience with enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc).
。
上班時(shí)間：8:00-17:00
This role is located on our campus in Shanghai, China.
?Responsible for providing support and care to employees and managers across multiple lines of business and countries.
?Ensure employee inquiries are answered and/or properly routed in a timely and caring manner.
?Explore employee needs by phone and email and help educate on relevant employment policies and practices.
?Use your exceptional analytical skills to determine the level of support required and work cross-functionally to resolve.
?Take ownership in the employee experience and contribute directly to the company culture for all employees.
?Obsess over the customer experience in every interaction while balancing the needs of the employee and business.
?Record all employee inquiries and resolutions accurately and effectively in a customer relationship management system.
Key Qualifications
?Fluent Mandarine and English. Additional third language of any APAC country will be a plus.
?You are a master at multi-tasking. You have the ability to make a personal connection and explore employee needs all while efficiently navigating resources, systems, and relevant data to resolve inquiries quickly.
?You have exceptional communication skills, outstanding interpersonal skills, and the ability to partner cross-functionally effectively.
?You understand the importance of discretion and confidentiality in the type of work we do.You practice this with the upmost integrity.
?You are a creative person who can capture trends and offer proactive solutions. You see pain points as an opportunity to innovate and get better.
?You are a detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metrics.
Education and Experience
?You bring a minimum of 2 years experience Human Resources employee support and have a strong working knowledge of the dependencies between company policies, benefits, payroll
and HRIS.
?You have a Bachelor’s degree or equivalent and relevant work experience
?You have experience with enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc).
。
上班時(shí)間：8:00-17:00
工作地點(diǎn)
浦東世紀(jì)大都會(huì)辦公樓-辦公樓3座
相似職位
- 韓語(yǔ)專員--短期半年需求9千-1.2萬(wàn)
上海 - 浦東
萬(wàn)寶盛華企業(yè)管理咨詢（上海）有限公司 - 韓語(yǔ)翻譯（專利類(lèi)兼職）2萬(wàn)-3萬(wàn)
上海 - 徐匯
新宇智慧 - 攜程正編輕松小語(yǔ)種客服，雙休，五險(xiǎn)一金1.1萬(wàn)-1.3萬(wàn)
上海 - 長(zhǎng)寧
廣東善世企業(yè)服務(wù)集團(tuán)有限公司 - 韓語(yǔ)跟單1萬(wàn)-1.4萬(wàn)
上海 - 松江
韓佳(上海)環(huán)保設(shè)備有限公司 - 攜程正編-韓語(yǔ)客服（純文職、雙休、五險(xiǎn)一金）1萬(wàn)-1.2萬(wàn)
上海 - 長(zhǎng)寧
廣東善世企業(yè)服務(wù)集團(tuán)有限公司 - 韓語(yǔ)翻譯專員8千-1.2萬(wàn)
上海 - 奉賢
科絲美詩(shī)(中國(guó))化妝品有限公司
熱門(mén)公司推薦
- 霸王茶姬招聘
- 肯德基招聘
- 順豐招聘
- 美團(tuán)招聘
- 京東招聘
- 餓了么招聘
- 比亞迪招聘
- 中國(guó)一汽招聘
- 北京汽車(chē)招聘
- 蔚來(lái)招聘
- 東風(fēng)汽車(chē)招聘
- 長(zhǎng)城汽車(chē)招聘
- 奇瑞汽車(chē)招聘
- 理想汽車(chē)招聘
- 長(zhǎng)鑫存儲(chǔ)招聘
- 天江藥業(yè)招聘
- 藍(lán)月亮招聘
- 安踏招聘
- TCL招聘
- 海信招聘
- 聯(lián)想招聘
- 海康威視招聘
- 寧德時(shí)代招聘
- 中興招聘
- 新松招聘
- 京東方招聘
- 申通招聘
- 圓通招聘
- 中通招聘
- 百世物流招聘
- 德邦物流招聘
- 麥當(dāng)勞招聘
- 星巴克招聘
- 海底撈招聘
- 蜜雪冰城招聘
- 瑞幸招聘
- 雀巢招聘
- 騰訊招聘
- 百度招聘
- 快手招聘
- 字節(jié)跳動(dòng)招聘
- 新華網(wǎng)招聘
- 小米招聘
- 招商銀行招聘
- 中信銀行招聘
- 北京銀行招聘
- 興業(yè)銀行招聘
- 交通銀行招聘
- 建發(fā)集團(tuán)招聘
- 中國(guó)移動(dòng)招聘
- 中國(guó)聯(lián)通招聘
- 中國(guó)電信招聘
- 中糧集團(tuán)招聘
- 國(guó)藥控股招聘
- 中廣核招聘
- 中國(guó)船舶招聘
- 強(qiáng)生中國(guó)招聘
- 匯豐中國(guó)招聘
- 宜家招聘
- 立邦中國(guó)招聘
- 伊利招聘
- 青島啤酒招聘
- 京港地鐵招聘
- 寶馬招聘
- 小鵬汽車(chē)招聘
- 華為招聘
- 特斯拉招聘
- 吉利招聘
- 奔馳招聘
- 海爾招聘
- 美的招聘
- 京東方招聘
- 施耐德電氣招聘
- 德邦物流招聘
職位發(fā)布者
陳嘉慧/招聘顧問(wèn)
立即溝通
萬(wàn)寶盛華企業(yè)管理咨詢（上海）有限公司關(guān)于萬(wàn)寶盛華集團(tuán)全球萬(wàn)寶盛華集團(tuán)（ManpowerGroup?，紐約證券交易所股票代碼：MAN）是全球開(kāi)創(chuàng)性的人力資源解決方案的領(lǐng)導(dǎo)者，創(chuàng)建并提供服務(wù)幫助客戶實(shí)現(xiàn)其商業(yè)目標(biāo)，提升市場(chǎng)競(jìng)爭(zhēng)力。萬(wàn)寶盛華集團(tuán)年?duì)I業(yè)額220億美元，擁有超過(guò)60年的成功運(yùn)營(yíng)經(jīng)驗(yàn)，通過(guò)整套且完善的開(kāi)創(chuàng)性人力資源解決方案，創(chuàng)造獨(dú)特的商業(yè)價(jià)值，幫助客戶在"人智時(shí)代"贏得成功。我們的解決方案涵蓋整個(gè)人才雇傭周期，包括招聘與測(cè)評(píng)、培訓(xùn)與發(fā)展，職業(yè)生涯管理，以及外包和人力資源咨詢。萬(wàn)寶盛華集團(tuán)擁有全球人力資源服務(wù)行業(yè)最大以及領(lǐng)先的服務(wù)網(wǎng)絡(luò)，在全球80個(gè)國(guó)家或地區(qū)擁有近3,500家分支機(jī)構(gòu)，通過(guò)將其全球視野和本土成功經(jīng)驗(yàn)的完美結(jié)合，每年滿足超過(guò)400,000家客戶的需求，包括各行各業(yè)的跨國(guó)公司、本土公司以及中小企業(yè)。萬(wàn)寶盛華集團(tuán)通過(guò)ManpowerGroup? Solutions, Manpower?, Experis?和Right Management?提供全方位的開(kāi)創(chuàng)性人力資源解決方案。了解更多關(guān)于萬(wàn)寶盛華集團(tuán)如何幫助您致勝“人智時(shí)代”，請(qǐng)?jiān)L問(wèn)：www.manpowergroup.com關(guān)于萬(wàn)寶盛華集團(tuán)中國(guó)萬(wàn)寶盛華集團(tuán)（中國(guó)）總部中國(guó)上海市浦東南路999號(hào)新梅聯(lián)合廣場(chǎng)36樓（郵政編碼：200120）公司網(wǎng)站萬(wàn)寶盛華集團(tuán)（中國(guó)）：www.manpowergrc.com萬(wàn)寶盛華集團(tuán)在中國(guó)地區(qū)服務(wù)類(lèi)型 ManpowerGroupTM Solutions（萬(wàn)寶盛華集團(tuán)綜合解決方案）超越了傳統(tǒng)的人事解決方案，它為客戶提供招聘流程外包（RPO）、專項(xiàng)技能外包（TBO）、全球人才尋訪（BTS）以及人才供應(yīng)鏈管理（MSP）等服務(wù)，是人力資源外包專家和定制化、規(guī)模化人力資源解決方案的提供商。ExperisTM（萬(wàn)寶瑞華），為客戶提供從中高級(jí)人才到首席級(jí)別人才的尋訪與甄選服務(wù)。我們的服務(wù)網(wǎng)絡(luò)覆蓋50多個(gè)國(guó)家，每年5300萬(wàn)小時(shí)為客戶尋訪信息與通信技術(shù)、金融、工程技術(shù)和醫(yī)療保健業(yè)等領(lǐng)域的高管人才，加速企業(yè)成長(zhǎng)和職業(yè)發(fā)展。Manpower?（萬(wàn)寶盛華）旗下包含Manpower Staffing(萬(wàn)寶盛華雇員服務(wù))、Caden(萬(wàn)寶愷迪)以及三家合資公司銳旗人力(ReachHR)、萬(wàn)寶信華（iTecPower）以及西安外服(XAFesco)。Manpower Staffing(萬(wàn)寶盛華雇員服務(wù))致力于提供商業(yè)所需的彈性用工方案，并與萬(wàn)寶盛華旗下的3家合資公司，為客戶提供人事外包、培訓(xùn)、人事代理、人力資源規(guī)劃和調(diào)研，以及政府戰(zhàn)略咨詢等服務(wù)。擁有超過(guò)170000名派遣同仁，在整個(gè)中國(guó)大陸地區(qū)的40個(gè)主要城市擁有自營(yíng)服務(wù)網(wǎng)絡(luò)，并通過(guò)合作聯(lián)盟形式，使服務(wù)覆蓋了全國(guó)100多個(gè)城市。Right Management?（睿仕管理顧問(wèn)）是全球職業(yè)生涯管理和領(lǐng)導(dǎo)力發(fā)展培訓(xùn)的領(lǐng)導(dǎo)者，同時(shí)也是萬(wàn)寶盛華集團(tuán)的全資子公司，1996年在中國(guó)開(kāi)出了第一家辦事處。員工總數(shù)在中國(guó)大陸地區(qū)的100個(gè)主要城市擁有將近1200名雇員。客戶總數(shù)全國(guó)范圍內(nèi)擁有4,500個(gè)客戶。萬(wàn)寶盛華集團(tuán)引領(lǐng)業(yè)界的遠(yuǎn)見(jiàn)卓識(shí)萬(wàn)寶盛華集團(tuán)有一個(gè)雙重策略來(lái)幫助客戶解決人才短缺問(wèn)題： 1.與Right Management一起開(kāi)展調(diào)查項(xiàng)目從而更好的了解所面臨的挑戰(zhàn)：中國(guó)企業(yè)員工歸屬感和保留率調(diào)查萬(wàn)寶盛華雇傭前景調(diào)查與上海勞動(dòng)部門(mén)共同進(jìn)行的未來(lái)技能需求分析的調(diào)研 2.提供路標(biāo)與解決方案：當(dāng)前，世界正進(jìn)入一個(gè)新紀(jì)元，人類(lèi)潛能將成為經(jīng)濟(jì)發(fā)展的主要?jiǎng)恿Γf(wàn)寶盛華將此定義為―人智時(shí)代‖。如何釋放人本精神，發(fā)揮人類(lèi)潛能，將成為今后發(fā)展必須達(dá)成的最終目標(biāo)。
公司主頁(yè)