職位描述
商務(wù)專員訂單處理合同處理
Office Locations: Beijing / Shanghai / Shenyang / Chengdu / Xi’an / Zhuhai
Main Responsibilities
1. Responsible for answering calls from customers in the assigned region, patiently addressing inquiries and problems.
2. Timely reply to customer emails and online chat requests, ensuring the accuracy and timeliness of responses.
3. Quickly respond to customer complaints and issues, implementing effective solutions.
4. Complete the drafting and modification of customer order contracts, track order progress, and ensure on-time delivery.
5. Proactively establish good relationships with customers to improve their satisfaction and loyalty.
Requirements:
1. Excellent communication skills and written expression.
2. Strong customer service awareness and communication skills, with the ability to solve problems and adapt to changing situations.
3. Bachelor's degree or higher, no specific major required.
4. Previous customer service experience preferred, especially with foreign enterprises.
5. Strong learning ability and good team collaboration skills.
Main Responsibilities
1. Responsible for answering calls from customers in the assigned region, patiently addressing inquiries and problems.
2. Timely reply to customer emails and online chat requests, ensuring the accuracy and timeliness of responses.
3. Quickly respond to customer complaints and issues, implementing effective solutions.
4. Complete the drafting and modification of customer order contracts, track order progress, and ensure on-time delivery.
5. Proactively establish good relationships with customers to improve their satisfaction and loyalty.
Requirements:
1. Excellent communication skills and written expression.
2. Strong customer service awareness and communication skills, with the ability to solve problems and adapt to changing situations.
3. Bachelor's degree or higher, no specific major required.
4. Previous customer service experience preferred, especially with foreign enterprises.
5. Strong learning ability and good team collaboration skills.
工作地點(diǎn)
中集臨港中心智能智造產(chǎn)業(yè)園
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職位發(fā)布者
樊女士/人事經(jīng)理
立即溝通
歐其諾科技服務(wù)(上海)有限公司Founded in 1988 in Milan, Italy, ACCIAIO&OCEANO has grown rapidly in the field of industrial lubrication systems, with the best quality, services and function as its core values. With more than 30 years of development, ACCIAIO&OCEANO has established a solid market position in the world with its integrated products and services covering more than 100 countries and regions. ACCIAIO&OCEANO has become a global leader in lubrication solutions by virtue of its profound accumulation and continuous innovation in the field of lubrication technology. The company has more than 500 global authorizations in technology patents, and the global market share of its products has been maintained at more than 20% for five consecutive years, with particularly significant contributions in the fields of port lubrication, ship lubrication, and engine oil monitoring and management.歐其諾(ACCIAIO&OCEANO) 1988年創(chuàng)立于意大利，以“做最好的品質(zhì)、做最好的服務(wù)、做最好的功能”為核心價(jià)值觀，迅速在工業(yè)潤滑系統(tǒng)領(lǐng)域嶄露頭角。經(jīng)過三十六年的發(fā)展，歐其諾已在全球范圍內(nèi)確立了堅(jiān)實(shí)的市場地位，其集成化產(chǎn)品和服務(wù)覆蓋了超過100個(gè)國家和地區(qū)。歐其諾(ACCIAIO&OCEANO)憑借其在潤滑技術(shù)領(lǐng)域的深厚積累和不斷創(chuàng)新，已經(jīng)成為全球潤滑解決方案的領(lǐng)導(dǎo)者。公司在技術(shù)專利方面擁有超過500項(xiàng)的全球授權(quán)，其產(chǎn)品的全球市場份額已連續(xù)五年保持在20%以上，在港口潤滑、船舶潤滑以及發(fā)動(dòng)機(jī)油液監(jiān)測與管理領(lǐng)域的貢獻(xiàn)尤為顯著。
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